“We’ve been able to create a more efficient model in which getting care is empowering, not foreboding. “People don’t have to go to a health center or pharmacist where they might be misgendered or mistreated,” Steinle says.
After that, a prescription (with automatic refills) will be sent to your local pharmacy, or you can have it delivered right to your door. To get started, individuals fill out an intake form-“we only ask questions specific to the therapy you want nothing unnecessary or invasive,” Steinle adds-pick the plan they want and schedule an initial consultation with a licensed clinician. “At the ground level, we’re a telehealth company that offers virtual care,” says Kate Steinle (she/her), the chief clinical officer at Folx. If you visit the Folx website, you’ll be greeted with affirming messages-such as “we believe healthcare is about our lives, not just about diagnosis”-a library of queer and trans health resources and four membership-based plans to choose from: estrogen, testosterone, PrEP and erectile medication. Breitenstein (she/they), Folx Health is a venture capital-backed company that has been dubbed the first major digital health care service provider solely for LGBTQIA+ individuals, covering treatment and support related to hormone therapies, sexual health, fertility and other issues that are often not well understood by mainstream medical providers. Launched in December 2020 by entrepreneur A.G. One in three transgender people have reported having to educate their own doctors to receive appropriate care, according to the State of the LGBTQ Community in 2020 study, while 62% are worried about being judged because of their sexual orientation or gender identity, one in two have experienced mistreatment by their provider and 28% postpone or avoid medical care altogether.įortunately, there’s been a recent surge in direct-to-consumer telehealth platforms designed specifically for this community. Indeed, the LGBTQ+ community is often met with barriers when it comes to their health-access to care, discrimination, ignorance, cost. “It wasn’t him per se … it was his staff and our health care system,” Kage wrote Millie via Facebook messaging. In January 2021, FOLX Health established the FOLX HRT Care Fund which redistributes financial resources from allies inside and outside of the LGBTQIA+ community to support trans, nonbinary, and intersex folks to access hormone replacement therapy care through FOLX.For about 12 years, Jonas Kage, a transgender man living in Ohio, had issues getting the hormone replacement therapy (HRT) he needed from his provider. FOLX Health provides end-to-end virtual primary care, HRT, PrEP, care navigation, content and community through a diverse network of queer and trans specialized providers. The company delivers a new standard of healthcare that's built to serve LGBTQIA+ people, rather than treat them as problems to be solved. Launched in December 2020, FOLX Health is an LGBTQIA+ healthcare service provider built to serve the community's specific needs. Since launching in January 2021, FOLX Health has raised $29.4 million in venture funding and has serviced thousands of members, resulting in explosive revenue growth growing double digit percentages month over month.įOLX Health offers end-to-end virtual primary care treatment plans for gender-affirming hormone replacement therapy, PrEP, and erectile dysfunction content, and community through a diverse network of queer and trans specialized providers. Dana most recently served as the company's Vice President of Operations and boasts two decades of healthcare operations and technology experience, most recently at Optum. I strongly believe in FOLX Health's mission and I look forward to helping the company realize its potential as it leads the charge to create a more equitable and inclusive healthcare system."įOLX Health also announced the appointment of Dana Clayton as Chief Operating Officer. "I care so deeply about these communities and feel incredibly lucky to join a company whose values align with my own. As a lesbian and latina, I understand the unique challenges underserved communities face - and not just in healthcare," said Douillet Guzmán.
and the FOLX Health team have accomplished in a short period of time is inspiring.
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